Business Coaching Workshops

Business Recovery Accelerator Programme: Overcoming the Challenge

The purpose of the Business Recovery Programme is to aid and support Business Owners who have experienced a significant adverse impact on their business. Significant is considered to be anything in excess of 20% loss in Revenue and/or a consequent effect on Profits and Cash Flow or any other criteria the Business owner considers relevant. The Programme is practical and pragmatic in its focus
and execution.

There is an initial detailed diagnostic questionnaire which has been developed specifically to quickly assess the current situation and provide an urgent plan to help the business recover in a structured and sustainable manner so that it returns to the required levels of profitability, cash flow and growth in the most effective manner.

The plan is set out in six stages, each addressed within an individual workshop.

Each Workshop will last between 90 and 120 minutes. The principal objective is to ensure that the Business Owners and Managers are focused on doing the right things in the right way at the earliest possible opportunity. Each area is critically assessed with a rigorous action plan developed for implementation. Where necessary, help and support is provided to develop or customise the processes, tools and templates required to expedite matters.

Where the Business Owner has already assessed their own Business and determined the critical issue(s) for which they need support, then the resources will be applied to deal with the challenge. The primary focus will always be to address the key challenge that is going to make the most significant difference to the business.

Programme Details

Workshop 1: Business Diagnostic

Client completes the online bespoke questionnaire in consultation with the nominated Business Advisor to the Business. This includes all key aspects of the business including Vision and Mission, Sales, Finance, People, Operations and Systems of Management and Control. Ultimately, it is about arriving at the primary focus for the business for the next two years. Call to action on key change with bespoke template on action, outcome, systems of accountability and feedback.

Workshop 2: Assessment & Report Review and sign-off Strategies

The Client is provided with a Draft report on the current assessment and status of the business together with a recommended course of action that will optimise the speed and effectiveness of recovery. On agreement, the critical strategic goals, objectives and resultant tasks for implementation over the course of the programme are identified and confirmed. Call to action on key change with bespoke template on action, outcome, systems of accountability and feedback.

Workshop 3: Customers: Marketing, Revenue & Business Development

Revenue and Sales are assessed to determine and define the most critical changes to be effected, whether strategic or operational. The appropriate course of actions and responsibilities are agreed and documented. Call to action on key change with bespoke template on action, outcome, systems of accountability and feedback.

Workshop 4: Finance, Accounts & Cash Flow

Finance, Accounts and Cash Flow assessed to determine and define the most critical changes to be effected, whether strategic or operational. The appropriate course of actions and responsibilities are agreed and documented. Call to action on key change with bespoke template on action, outcome, systems of accountability and feedback.

Workshop 4: HR & People

HR and people is defined to include employees, contractors and key suppliers as well as any other key stakeholders, including owners. All aspects are assessed to determine and define the most critical changes to be effected, whether strategic or
operational. The appropriate course of actions and responsibilities are agreed and documented. Call to action on key change with bespoke template on action,
outcome, systems of accountability and feedback.

Workshop 4: Management Systems & Structure

The management structure and practices are reviewed to determine those that are
the most appropriate to meet current and future needs of the business. This includes assessment of reports, critical success factors, key performance indicators and the changes effected to maximise optimal results with greatest efficiency.

Time is taken to address any outstanding concerns and issues that the Management have so that the model now in place is realistic and robust and sustainable after the resource of the external team is removed.

On an overall basis, the most critical changes to be effected, whether strategic or operational are reaffirmed and confirmed. All appropriate courses of actions and responsibilities are agreed and documented. Call to action on key change with bespoke template on action, outcome, systems of accountability and feedback.

Total elapsed time is planned for six to eight weeks. The complete Programme can be completed in four weeks, though eight is the recommended timeframe, with a maximum of sixteen weeks allowed.

Key Learning Objectives

A clear understanding of the immediate status of the business, relative to where the Business Owner wants it to be, identifying both strengths and weaknesses, particularly in relation to COVID-19 impact.
The practical application of developing a Business Strategy and related Plan of
Execution to be effected over the twelve months and beyond, with particular
focus on the next twelve weeks.
Identification and development of processes and tools needed to progress critical aspects of the business, together with the necessary coaching in the application and implementation of the tools.
Crisis management skills, including task specification, prioritisation and systems of feedback.

Certification of Completion

Certifications will be provided to all participants who complete a minimum of 80%
of the Programme within a period of eight weeks from commencement. This includes attendance at 80% of Meetings (10 of 12 hours) and 80% Completion of Work related assignments (40 of 48 hours).